We would like to inform you that you, as a buyer (consumer), by using the website available at ionvizadagolo.hu, declare that you know and accept the following, the Civil Code. (Act V of 2013) 6: 77-6: 81. If you wish to be a customer or an active user of the possibilities offered by our Webshop, please read our General Terms and Conditions carefully and use our services only if you agree with all its points and consider them binding on you. This document is concluded in electronic form only. The contract regulated by the following conditions is governed by the Civil Code. is considered to be a distance contract.
1. Operator details:
Company name: Octaform Kft.
Headquarters: 1536 Budapest, Pannónia utca 15.
Tax number: 13499644-2-41
Company registration number: 01-09-738428 Metropolitan Court Registry Court
Contract language: Hungarian
Electronic contact: firstname.lastname@example.org
Phone: +36 30 455 9000
Contact your hosting provider: Wix.com Ltd.; Namal Tel Aviv 40 6350671 Tel Aviv ISRAEL
The service provider is hereinafter referred to as the "operator" in these general terms and conditions.
2. Range of products and services available for purchase
Warning: Images shown on product data sheets may differ from reality, in some cases for illustration only.
3. Ordering information
The displayed products can only be ordered online through the Webshop, with delivery by courier or in the operator's own delivery, or by the buyer in person on site. The prices shown for the products include the 27% VAT required by law, as well as the delivery fee on a separate line (if requested). If the operator indicates an incorrect price for the product, despite the care required of him, and the price of the product differs from its generally accepted price, the operator is not obliged to provide the product at the incorrect price, but is obliged to offer the buyer the possibility of buying at a reasonable price. If the buyer does not wish to exercise this option, he has the right to withdraw from the contract unilaterally.
There is no extra packaging fee. The uniform, national delivery fee is part of these terms and conditions, under the menu item Delivery terms and conditions.
In addition to the listed products, you can view a short description, price and other features of each product, without claiming completeness. For more information about the product, click on the product image or name. This will take you to the product page where you can get more detailed information about the product. If you need more detailed information, please contact the operator at the telephone number provided in the operator's data.
3.1 How to Order
A. Click the cart icon to add the product to the Cart.
The content of the Web Store is available to anyone without registration and a valid registration is not a condition of purchase. However, if you want to register in the Webshop, you must provide the following information to Octaform Kft .: name, email address, password. You can place the products in the Cart and place your order without registration. You can find the registration under the next menu item. If you are a registered customer but have forgotten your password, use the Password Login Reminder. If you enter your registered email address here, your password will be emailed to you. You can log in using the Login menu item. Enter your registered email address and password here, then press the enter button. If the login is successful, this window will display your registered email address and an exit button that will allow you to leave the store.
B. Use the Cart menu to check and edit the contents of your cart. You have the opportunity to view and modify the quantity of the product you have added to the basket, as well as to choose the most suitable payment and delivery method for you, or you can delete the given item. It is also possible to empty the basket completely. If you want to add more products to the cart, select the "continue shopping" button. If everything is OK and you have decided to place an order, you can confirm your order by pressing the Checkout button.
C. Once you've finalized your order, we'll send you an automatic confirmation with the details of your order. If you do not receive such a letter, your order will not be accepted. In this case, please contact us at the already j using operator data.
Once your order has been processed, we will send you an Order Closed Confirmation to the email address you provided. The product will only ship after that.
You can monitor the progress of your order until the order is completed using the Order Tracking menu item. Here you can also find all your previous orders that you have sent to our Webshop. Each order can be identified by a unique order number.
4. Sign up
Registration is required! There are no obligations to register.
If you wish to make a purchase, you must provide the information required for your first purchase, including your name, billing and shipping information, email address, and password to log in later. It is also necessary to accept the registration conditions before finalizing the registration. The registration will be confirmed by e-mail. The buyer is obliged to keep the password provided confidential. If, during the identification, the customer's data has become the property of an unauthorized third party after the correct entry of the customer's unique identifier and password, the Data Controller shall not be liable for any resulting damages or inconveniences. By providing their e-mail address, users consent to the operator / service provider sending them a technical message. The registered data is deleted from the system by the operator upon request. For security reasons, a deletion request will only be valid if the deletion request is confirmed by the user by e-mail, thus preventing someone from intentionally or accidentally deleting something else from the registration database. Registration is identified by the email address, so an email address can only be registered once.
No registration required.
5. Order processing
Orders are processed on business days from 8:30 a.m. to 4:00 p.m. It is also possible to place an order outside the dates marked as order processing, but if it is made after the end of working hours, the order will only be processed on the following working day. The deadline for the fulfillment of the accepted order is 3 - 5 working days from the confirmation for the products in stock. In case the product is not in stock, it will be 2-3 weeks, depending on the place of purchase, but a product that is not in stock cannot be ordered!
6. How to pay for the ordered product and home delivery fee
How to pay for the ordered product
Prepay by bank transfer: If we have already confirmed your order, you will find our bank account number and order number in the confirmation email, which must be referenced in the comment / notice section of the transfer. If the transferred amount is credited to our bank account, we will only ship the product with the courier service (you will find our bank account number in the operator data)
Personal payment: In this case, you pay the purchase price of the product in HUF at the operator's headquarters / premises, either in cash or by credit card.
Payment by credit card is possible for the holders of the following valid and valid bank cards: Acceptable cards should be listed here, e.g. MasterCard, Visa Etc.
7. Delivery time
For products in stock, 3-5 business days from order confirmation.
8. Home delivery information
Orders received by our webshop are delivered exclusively by the Kontak Expressz Kft courier service or our own employee. Packages will be delivered on business days from 9 am to 4 pm. As a delivery address, it is advisable to provide an address where the courier can be received continuously at the time of the day and the delivery fee and the delivery fee, as well as the cash on delivery fee, can be paid to the courier.
Only order the products you want if you can pay the courier for the package upon receipt. In the case of non-received, returned packages, the delivery and return fee will be charged to the customer, and we will not be able to start resending only if the value of the package is paid in advance.
In case of any further questions related to the operation, ordering and delivery process of our store, we are at your disposal at the contact details provided in the operator's data.
9. Mail delivery information
You must report the loss, partial loss, damage, or destruction of your mail immediately upon delivery on the delivery note. Failure to do so will result in disqualification. In the absence of a document of delivery, applies to the consignment You must notify the post office immediately within 3 days of the date of delivery.
10. Right of withdrawal
45/2014 on distance contracts. According to the regulation of the Government Decree, the provisions of this section are applicable only in the case of a consumer who qualifies as a consumer. Within 14 working days from the receipt of the ordered product, the consumer may withdraw from the contract without giving reasons and return the ordered, unopened product. If the consumer exercises his right of withdrawal, he is obliged to inform the operator in a clear written statement (by registered mail with return receipt or by e-mail). The operator must confirm the withdrawal to the consumer immediately upon receipt. In case of withdrawal by the consumer, he is obliged to return the ordered product to the operator within 14 days from the notification of his statement of withdrawal. The cost of return is borne by the consumer.
If the consumer exercises his right of withdrawal, the operator shall reimburse the consumer for the payments made, including delivery charges, within 14 days of receipt of the declaration to that effect. An exception to this is if the consumer has chosen a mode of transport which involves additional costs and which is different from normal transport. The service provider does not have to fulfill his obligation to reimburse until he has received back the product supplied or until the consumer has received a credible certificate of return of the product. In the event of a discrepancy between the two dates, the operator must take the earlier date into account.
The operator may demand compensation from the consumer for material damage resulting from improper use. Therefore, pay special attention to the intended use of the product, as the consumer is liable for damages resulting from improper use.
Upon receipt of the package by our company, the unpacking of the package and the examination of the returned product will be recorded with a video camera. This is necessary to avoid possible misunderstandings at a later stage. (e.g., that the returned product was damaged or incomplete)
The consumer does not have the right of withdrawal:
In the case of a product, the price of which depends on money market movements and fluctuations that cannot be controlled by the company.
In the case of a non-prefabricated product which has been manufactured specifically at the request of the consumer, according to his specific needs, in the case of a product for which the operator responds to the express request of the operator for urgent repairs or maintenance
151/2003, which contains the rules of the mandatory warranty for certain durable consumer goods for certain products marketed by the operator. According to the Government Decree, the consumer has a 1-year warranty period from the date of delivery of the product. The buyer is not entitled to a warranty if the defect occurred after the product was handed over to the consumer. For products not covered by the specified regulation, the warranty period provided by the manufacturer is indicated next to the product. If problems arise, the operator can provide accurate information. In the case of a warranty, the consumer is entitled to repair or replace the defective product free of charge within the warranty period. Warranty repairs cover failures due to manufacturing defects. The warranty conditions are valid in accordance with the conditions in the user manual.
In the event of a product failure, you can obtain more information on what to do next at the address and telephone number provided in the warranty letter supplied with the device, or at one of our contact details. The cost of delivering the products to the warranty service point is borne by the customer. You can also return the defective device directly to the service point of our web store. Packages sent by post are not taken over by our collection point, they are always returned to the sender! During the repair, only new parts may be installed in the product. The operator must endeavor to make the repair or replacement within 3 days. The costs of warranty work will be borne by the operator.
Otherwise, the warranty is governed by §§ 6.171-173 of the Civil Code.
In the event of a defect in the delivered product, the claim for the warranty of supplies must be enforced against the operator in accordance with the Civil Code. 6: 159-167: § i.
13. Manage Complaints
The operator must keep a record of the complaint, at the location indicated in the operator's data, and for five years from the date of receipt of the complaint, together with the response thereto. keep. The operator shall investigate the complaint received within 30 days of its receipt and provide a substantive response. If the operator rejects the complaint, he must give reasons in writing. Disputes arising from the contract concluded with the operator may be settled primarily amicably, by agreement between the parties or before the competent consumer protection authority according to the place of residence of the consumer. If they do not work, the parties will have to go to court.
The operator shall keep the personal data provided to him during the use of the web store confidential and shall not disclose it to any third party, except to his subcontractor. (Ex: courier service), this is required to deliver the order.
During the procedure starting with the order, the 2011 CXII. The provisions of the law apply, the service provider's privacy statement is available on the website.
15. Other provisions
In matters not regulated in these general terms and conditions, the Civil Code (Act V of 2013), Decree 45/2014 on distance contracts concluded in the case of consumer contracts. The provisions of a government decree shall prevail.